City of Terrell Hills - Police Department

Message from the Chief of Police, Gail Baham

We hope you find this site for the Terrell Hills Police Department useful, informative and user-friendly. Our goal is to provide you with the most current information about our department, crime statistics and community information.

We recognize that to be successful we must foster strong partnerships with our community and maintain an open, and productive exchange of information. This website provides us with an exciting way to expand upon our partnerships.

We take great pride in providing timely and responsive police services to our citizens. Our personnel are committed to the highest level of standards and professionalism and we constantly strive to enhance the quality of life for the citizens we serve and as a result of the continued support and special trust we enjoy with the community, crime has remained low despite the increased growth.

We are confident this website will enhance our effectiveness and result in an even better communication between the police and our community.

I thank you for visiting our website and your continuing support!

police panel

Recognized Law Enforcement Agency The Terrell Hills Police Department is comprised of 15 certified police officers and 1 reserve officer who work cooperatively within our community to assure Terrell Hills remains a safe and pleasant place to live, work and visit. With the help of these dedicated officers the Terrell Hills Police Department has achieved “Recognized Status” for compliance with the Texas Law Enforcement Agency Best Practices Recognition Program.

You are encouraged to learn more about the Terrell Hills Police Department and the services we offer. We are open to your comments and suggestions and look forward to working with you to make Terrell Hills a safer city.

Mission

The Mission of the Terrell Hills Police Department is to protect life and property, to prevent crime and preserve the peace in our community in a manner consistent with the freedoms secured by the constitution, always treating people with dignity, fairness, and respect.

Terrell Hills police department

The Terrell Hills Police Department Criminal Investigations Division (CID) is responsible for all investigations into any criminal activity.

The investigation of crime is a cooperative effort between the victim and the investigator. In most cases you will have key information that will help the investigator assigned to your case solve the offense. During the investigation of an offense the investigator may ask you to sign documents, and provide a sworn statement about the facts surrounding the crime. Depending on the severity and nature of the offense, the investigator will most likely contact you within 24 to 48 hours of the offense. Every case submitted to CID is important. Every case submitted to CID is reviewed and worked based on the severity and solvability of the crime.

We are fortunate to live in a community that has a very low crime rate, but we must continue to remain alert as crime does still occur. One of the most prevalent crimes in our area is property crime. If you are the victim of a property crime you can assist the investigator by taking steps to ensure that all serial numbers of the property in your home have been recorded. It is wise to place unique markings on property that does not have a serial number and then photograph this property. Always store this type of information in a safety deposit box.

If you have any questions please contact:

Terrell Hills Police Department Statistics

Statistics will be updated monthly.

You will need Adobe Acrobat Reader to read the PDF files.

If you have any questions please contact:

The Terrell Hills Police Department has achieved "Re-Recognized Status" for compliance with the Texas Law Enforcement Agency Best Practices Recognition Program on February 3, 2021.

The Terrell Hills Police Department is the 73rd agency in Texas to accomplish Best Practices Recognition. Every employee of the agency can be proud of this accomplishment.

There is a sign here at the police department that hangs on the door for our officers to read when they walk out of the building to go on patrol. It reads as follows:

When you pass through this door you represent the badge you wear.

You are held to a higher standard.

You are what stands between good and evil.

So when you pass through this door conduct yourself in an honorable and ethical manner.

Be Fair. Do good things.

Out of Town Check

The "Out of Town Check" form is what is required to request an officer to check your home while you are out of town. It can be printed, filled out and brought to City Hall at your convenience. We do request that you submit the request at least 48 hours in advance to the requested time frame.
"Out of Town Check" form

Officer Feedback

Use this form to give feedback on the performance of Terrell Hills Police officers. You may use this form to compliment an officer or complain about an officer’s actions. This form can also be used to complain about racial profiling.
Officer Feedback form

Open Records Request

Open Records may be obtained by filling out the request form. The city administration will follow established procedures for verifying and fulfilling all open records requests.
Open Records Request form

Crime map revised for 04/02/2024.

Emergency:

Dial 9-1-1

Non-Emergency:

(210) 824-1009

Direct line to Fire and Police Dispatcher

Police