Open Records Request

Open Records may be obtained by filling out the request form. The city administration will follow established procedures for verifying and fulfilling all open records requests.


Officer Feedback

Use this form to give feedback on the performance of Terrell Hills Police officers. You may use this form to compliment an officer or complain about an officer’s actions. This form can also be used to complain about racial profiling.


Request the Police to Check Your Residence

The "Out of Town Check" form is what is required to request an officer to check your home while you are out of town. It can be printed, filled out and brought to City Hall at your convenience. We do request that you submit the request at least 48 hours in advance to the requested time frame.


Request a Home Safety Survey

Request a visit by the Fire Department personnel. They walk through your home with you looking for any fire safety hazards that you may not think about during your daily life.


Notice of Special Event Application

Application for a Special Event and Liability Release


Building Permits, Special Events and Pet Tags

Permits are required for many activities, especially construction related. Also Pet Tags and Permits for garage/estate sales are required within Terrell Hills city limits.


Traffic Citations & Pay Online

Options to take care of a citation received in Terrell Hills.


ADA Compliance


In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 ("ADA"), the City of Terrell Hills will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. 

Employment: The City of Terrell Hills does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.

Effective Communication: The City of Terrell Hills will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City of Terrell Hills programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures: The City of Terrell Hills will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.  For example, individuals with service animals are welcomed in the City of Terrell Hills offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the City of Terrell Hills, should contact the office of  Kristyn Schones ADA Coordinator, 5100 N New Braunfels, San Antonio, Tx 78209, (210)824-7401, This email address is being protected from spambots. You need JavaScript enabled to view it. as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require the City of Terrell Hills to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden. 

Complaints that a program, service, or activity of the City of Terrell Hills is not accessible to persons with disabilities should be directed to Kristyn Schones ADA Coordinator, 5100 N New Braunfels, San Antonio, Tx 78209, (210)824-7401, This email address is being protected from spambots. You need JavaScript enabled to view it..

The City of Terrell Hills will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

ADA Grievance Policy

ADA Grievance Form