Message from the Chief of Police, William Foley

Chief William FoleyWe hope you find this site for the Terrell Hills Police Department useful, informative and user-friendly. Our goal is to provide you with the most current information about our department, crime statistics and community information.

We recognize that to be successful we must foster strong partnerships with our community and maintain an open, and productive exchange of information. This website provides us with an exciting way to expand upon our partnerships.

We take great pride in providing timely and responsive police services to our citizens. Our personnel are committed to the highest level of standards and professionalism and we constantly strive to enhance the quality of life for the citizens we serve and as a result of the continued support and special trust we enjoy with the community, crime has remained low despite the increased growth.

We are confident this website will enhance our effectiveness and result in an even better communication between the police and our community.

I thank you for visiting our website and your continuing support!

police panel 

Recognized Law Enforcement AgencyThe Terrell Hills Police Department is comprised of 15 certified police officers and 4 reserve officers who work cooperatively within our community to assure Terrell Hills remains a safe and pleasant place to live, work and visit. With the help of these dedicated officers the Terrell Hills Police Department has achieved “Recognized Status” for compliance with the Texas Law Enforcement Agency Best Practices Recognition Program.

You are encouraged to learn more about the Terrell Hills Police Department and the services we offer. We are open to your comments and suggestions and look forward to working with you to make Terrell Hills a safer city.

Mission

The Mission of the Terrell Hills Police Department is to protect life and property, to prevent crime and preserve the peace in our community in a manner consistent with the freedoms secured by the constitution, always treating people with dignity, fairness, and respect.

Terrell Hills police department 

The Terrell Hills Police Department Criminal Investigations Division (CID) is responsible for all investigations into any criminal activity.

Lieutenant Homer Delgado serves as the primary Criminal Investigator. CID also conducts crime scene support for the Patrol Division and is on-call 24 hours a day for service.

The investigation of crime is a cooperative effort between the victim and the investigator. In most cases you will have key information that will help the investigator assigned to your case solve the offense. During the investigation of an offense the investigator may ask you to sign documents, and provide a sworn statement about the facts surrounding the crime. Depending on the severity and nature of the offense, the investigator will most likely contact you within 24 to 48 hours of the offense. Every case submitted to CID is important. Every case submitted to CID is reviewed and worked based on the severity and solvability of the crime.

We are fortunate to live in a community that has a very low crime rate, but we must continue to remain alert as crime does still occur. One of the most prevalent crimes in our area is property crime. If you are the victim of a property crime you can assist the investigator by taking steps to ensure that all serial numbers of the property in your home have been recorded. It is wise to place unique markings on property that does not have a serial number and then photograph this property. Always store this type of information in a safety deposit box.

If you have any questions please contact:

Terrell Hills Police Department Statistics

Statistics will be updated monthly.

        

You will need Adobe Acrobat Reader to read the PDF files.

get adobe reader

If you have any questions please contact:

TX PCA award

The Terrell Hills Police Department has achieved "Recognized Status" for compliance with the Texas Law Enforcement Agency Best Practices Recognition Program.

TX PCA award certificate

On behalf of the Texas Police Chief's Association Foundation, I want to officially notify you that the Terrell Hills Police Department has achieved "Recognized Status" for compliance with the Texas Law Enforcement Agency Best Practices Recognition Program.

This is the 73rd agency in Texas to accomplish this achievement.

The Terrell Hills Police Department is to be commended for the commitment made to this process. Every employee of the agency can be proud of this accomplishment.

Please accept my personal "Congratulations" on a job well done. This recognition program is raising the bar for law enforcement in Texas and the Terrell Hills Police Department is part of it!

Sincerely,

Chief Scott D. Rubin, Chairman
TPCAF Recognition Program Committee

 

comm relations

There is a sign here at the police department that hangs on the door for our officers to read when they walk out of the building to go on patrol. It reads as follows:

"When you pass through this door you represent the badge you wear.
You are held to a higher standard.
You are what stands between good and evil.
So when you pass through this door conduct yourself in an honorable and ethical manner.
Be Fair. Do good things."

I want to thank Sgt. Alvarez, Officer Limon and Officer Navarro for taking it upon themselves to do good things for our community. Yesterday, without being asked, these officers got together to take bike helmets to a group of kids that did not have any.

Great job officers! This is another example of how much all of our officers care for this city.

 

Chief Foley

Out of Town Check

The "Out of Town Check" form is what is required to request an officer to check your home while you are out of town. It can be printed, filled out and brought to City Hall at your convenience. We do request that you submit the request at least 48 hours in advance to the requested time frame.

"Out of Town Check" form

Officer Feedback

Use this form to give feedback on the performance of Terrell Hills Police officers. You may use this form to compliment an officer or complain about an officer’s actions. This form can also be used to complain about racial profiling.

Officer Feedback form


Open Records Request

Open Records may be obtained by filling out the request form. The city administration will follow established procedures for verifying and fulfilling all open records requests.

Open Records Request form

Crime map revised for 12/31/2018.
click to view crime map
CITY HALL (210) 824-7401
FAX (210) 822-2297
Police & Fire Dispatch (210) 824-1009
ADMINISTRATIVE OFFICES
Monday - Friday
8:00 am - 5:00 pm